Thirty years at West Midlands Police, retiring as a Senior Police Officer in 2011. Whilst in service, received recognition from the Home Secretary for outstanding contribution to changing community lives. Awarded several commendations. Appointed Chair of National Covert Internet Investigator group, developed Operational Strategy and Standard Operating Procedures. Awarded M.A in Management from Coventry University, having researched qualitative performance indicators measuring the effectiveness of Intelligence. Appointed to portfolio of management of Covert Operations (UK and internationally based), Covert Human Intelligence Sources, Technical Intelligence and Witness Protection. In 2011, incorporated Sorinteq Limited. Developed company to be a United Kingdom and International provider, delivering Cyber training to Law Enforcement, Private and Charitable Sectors. Developed the MSc Cyber Crime Intelligence, the only such pathway in Europe. Technician in Hacking the Human, infiltration techniques and using technologies to support the operational environment across all sectors. Collaborate with X-listed companies in the development of classified software for use in Cyber capabilities.